Sponsor & Exhibitor Information

REGISTRATION - SPONSORS/EXHIBITOR
Please make your way to the Exhibitor Information Desk located in the Auditorium foyer on the Plaza level. 
You'll be ticked off and collect your exhibitor name badge here.
 
LOADING DOCK - PRE-EVENT DELIVERIES

KITCHEN LOADING DOCK via GLENELG STREET

SOUTH BRISBANE QLD 4101

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LOADING DOCK - DURING EVENT

The dock is accessed from Glenelg St. From here, you'll be directed to the Great Hall loading dock and service lift; this lift will bring you up to the plaza level, a short walk (<60 seconds) from the exhibition area.​

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LOADING DOCK MAP

Collection of items from Loading Dock

• Exhibitors will be able to have access to the loading dock directly to collect their items if required. 

• The collection window is: 

Monday, 14 October 3:00 pm - 5:00 pm*

Tuesday, 15 October ​8:00 am - 12:00 pm*​​

*Subject to change

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Delivery and Pick Up​

• Car Park: Park at the Centre and transfer items to your event space by hand or small trolley.

• Large trolleys and freight are not permitted in guest lifts.

• Bulky freight should be delivered to the Loading dock.

• ​Concierge trolleys can be borrowed from Information Desks, subject to availability.

Couriered Items

• ​Neither the organisers nor the venue will accept any responsibility for the safety or well-being of any items on or delivered to the site in the absence of the Exhibitor or their agent or contractor.

• Please arrange couriered items by Monday 14 October. 

 

Freight Suppliers

If you require a freight forwarder, you can use one of the following suppliers below. 

GEL Events 

• 1300 013 533 

Expo Logistics 

• 1300 304 950 ​

COPE Sensitive Freight ​

• 07 3441 4100 

qldcust@cope.com.au  

 

BUMP OUT PROCESSES - 4:00 pm - 5:00 pm

Post Conference Deliveries

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• All items must be all labelled with consignment notes provided by your selected couriers BEFORE leaving at the loading dock. 

• Please leave your boxes at your booth for the BCEC/JTPM staff to bring down to the loading Dock by 4:30 pm. 

• Exhibitors will be able to have access to the loading dock if you wish to directly to take any couriered items if required. . High Vis Vests MUST BE WORN in the Loading Dock. 

• Courier companies should be instructed to pick-up left-over freight at the conclusion of the event. The venue/JTPM will not take responsibility for freight left after this time.

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Please note that any deliveries to and from the venue will be managed by the sponsor representative directly with venue staff. JTPM will not be responsible for tracking or loss of items.

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All exhibitors must be off site by 5:00 pm, otherwise High Vis Vests MUST BE WORN in the in the Expo Hall. 

 

PLAN FOR SUCCESS

DO

• Consolidate items for a single delivery where possible. This will minimise the risk of items being misplaced and is likely more cost effective. 

• Plan for freight to be delivered no more than 1 working day in advance.

• Organise post-event storage and freight collection PRIOR to event date, particularly if the event concludes after hours or over a weekend. Most couriers do not operate after 5pm or on weekends so external storage will need to be arranged for the interim.

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DON'T

• Don’t forget to include the delivery label which includes all the information required to ensure you receive your freight.

• Unscheduled deliveries will not be accepted.

• Items delivered more than 2 days prior to event will be turned away.

• Don’t leave anything behind. All materials must be removed from the room by the end of tenancy, with no exceptions. Left over materials will be disposed of.​

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SET UP NOTES BY EXPO EVENTS SERVICES

• Blue tac is not to be used on exhibition walls. We recommend UHU White Tac or 3mm Command Strips. If you put anything onto the walls, you'll have to remove it when you leave.

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COMPULSORY SAFETY INDUCTION

Please fill out the compulsory safety induction form by clicking the button.​​​​

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Please have a read of the Risks Acknowledgement and Safety Permits on BCEC's website HERE

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